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By default, guest codes are generated using the last 4 digits of the guest's phone number. You can configure this in property settings to use random codes or more/fewer digits.

By default, a code starts working 10 minutes before check-in and stops working at checkout time. You can change both windows per property — for example, giving guests a grace period after checkout, or a longer head start before arrival. All times are in the property's local timezone.

If the guest's phone number changes in your booking system, the code will be automatically updated on the next booking sync (typically within minutes).

Yes. You can map multiple locks to a single property — front door, side gate, garage — and guest codes are applied to every mapped lock automatically, so guests use one code everywhere.

Add your cleaning team in the Cleaners section of the dashboard. Each cleaner gets their own PIN that works on every lock across all of your properties and stays active, so they can get in whenever a job comes up without you scheduling anything. Updating or removing a cleaner pushes the change to every lock automatically.

One-time keys are temporary access codes for vendors, deliveries, or inspections. Create them from the property view with a custom time window, and they'll automatically expire.

Go to Settings → Team, click "Invite Member", enter their email, and select a role (Owner, Admin, or Viewer). They'll receive an email invitation to create their account.

The 14-day free trial includes full access to all features with no property limit. A credit card is required upfront; cancel before the trial ends to avoid charges.