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ComparisonDecember 202410 min read

GuestsKey vs RemoteLock vs Rental Home Automator: Which Is Right for You?

An honest comparison of the top smart lock automation solutions for vacation rentals. We break down pricing, features, and ideal use cases to help you choose.

Choosing the right smart lock automation platform can feel overwhelming. There are dozens of options, each claiming to be the best. In this guide, we'll compare three popular solutions: GuestsKey, RemoteLock, and Rental Home Automator (RHA)—with honest assessments of where each excels.

Full Disclosure

We built GuestsKey, so we obviously have a bias. That said, we'll do our best to give you an honest comparison. Different solutions work better for different situations—and we'd rather you find the right fit than choose us and be unhappy.

Quick Comparison Table

FeatureGuestsKeyRemoteLockRHA
Starting Price$8/property/mo$5.99/device/mo$3/property/mo
SmartThings Support
OwnerRez Integration
Phone-Based Codes
Cleaner Gap Detection Native Via Turno Manual
Pre-Check-In Validation
Setup Time5 minutes30+ minutes15 minutes
Best ForSmartThings + OwnerRez usersEnterprise/commercialBudget-conscious hosts

GuestsKey: Built for SmartThings + OwnerRez

GuestsKey was built specifically for vacation rental hosts who use SmartThings for their smart home hub and OwnerRez for property management. If that's your stack, it's the most streamlined option available.

Strengths

  • Proactive failure alerts – Validates lock health and code status 15 minutes before check-in, auto-distributes emergency backup codes if something's wrong
  • Native cleaner gap detection – Automatically identifies gaps between bookings and schedules cleaner codes (no Turno/TIDY subscription required)
  • Phone-based codes – Guests use last 4 digits of their phone (memorable)
  • Emergency backup codes – Auto-generated fallback codes with automatic rotation after checkout
  • 5-minute setup – OAuth connections, no complex configuration
  • Per-property pricing – $8/property regardless of how many locks (front door + back door + garage = still $8)

Weaknesses

SmartThings only – Doesn't support other hubs or direct Wi-Fi locks
OwnerRez focused – Other PMS integrations coming but not available yet

Pricing

$8/property/month for 1-3 properties, with volume discounts for larger portfolios. No per-device fees, no setup costs, 14-day free trial.

Best For

Hosts with 1-20 properties using SmartThings and OwnerRez who want the simplest possible setup and memorable guest codes.

RemoteLock: Enterprise-Grade Access Control

RemoteLock is a professional access control platform used by hotels, commercial buildings, and large property management companies. It's the most feature-rich option but comes with corresponding complexity and cost.

Strengths

  • Wide lock compatibility – Supports many direct-connect Wi-Fi locks
  • SmartThings support – Works with Z-Wave locks via SmartThings hub
  • Enterprise features – Access schedules, user groups, audit logs
  • Many PMS integrations – OwnerRez, Guesty, Hostaway, and more
  • Phone-based codes – Supports guest phone number codes via PMS integrations
  • Established company – Years of track record, enterprise support

Weaknesses

Per-device pricing – Costs add up quickly with multiple locks ($12/month for 2 locks, $18 for 3)
No proactive failure alerts – You find out codes didn't apply when guests arrive (common user complaint)
Cleaner automation requires Turno/TIDY – Additional subscription needed for automatic cleaner scheduling
Complex setup – More configuration required, steeper learning curve

Pricing

Starts at $5.99/device/month. A property with 2 locks would cost ~$12/month, 3 locks = $18/month. Enterprise plans available for larger deployments.

Best For

Large property management companies, commercial properties, or hosts who need features beyond vacation rental automation (employee access, schedules, etc.).

Rental Home Automator (RHA): Budget Option

Rental Home Automator emerged as an alternative after RBoy Apps stopped working. It offers basic SmartThings lock automation at a lower price point.

Strengths

  • Low price – Starting at $3/property/month
  • SmartThings support – Works with existing Z-Wave locks
  • Multiple PMS options – Supports several property management systems

Weaknesses

Random codes only – No phone-based memorable codes
Manual cleaner setup – No automatic gap detection
Basic interface – Less polished user experience
Limited support – Smaller team, slower response times

Pricing

$3/property/month base, with add-ons for additional features.

Best For

Budget-conscious hosts with basic needs who prioritize cost over features and user experience.

Decision Guide: Which Should You Choose?

Choose GuestsKey if...

  • You use SmartThings + OwnerRez
  • You want proactive alerts before guests arrive (not after)
  • You want native cleaner automation without extra subscriptions
  • You have multiple locks per property (per-property pricing wins)
  • You value simple setup over advanced enterprise features

Choose RemoteLock if...

  • You need enterprise-grade access control
  • You're willing to buy supported locks
  • You need advanced features (schedules, groups)
  • You manage commercial properties

Choose RHA if...

  • Budget is your primary concern
  • You only need basic code automation
  • You're comfortable with random codes
  • You don't need automatic cleaner codes

The Bottom Line

There's no universally "best" solution—it depends on your specific setup and priorities.

If you're using SmartThings and OwnerRez and want the easiest possible setup with memorable guest codes, GuestsKey is purpose-built for you.

If you need enterprise features or have specific lock requirements, RemoteLock's broader compatibility might be worth the higher cost and complexity.

If you're on a tight budget and just need basic functionality, RHA gets the job done at the lowest price point.

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See if GuestsKey is the right fit for your properties. No credit card required, full functionality during trial.

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GK
GuestsKey Team
Building automation tools for vacation rental professionals